Digi-Flow enables access to finance through a Business Correspondent model and a bank-agnostic agent network solution for PNG and Pacific markets.
Two-thirds of Papua New Guinea’s economy is informal, and Digi-Flow exists to help close this gap. It is designed to take practical banking and financial service points closer to informal markets, urban settlements and far-flung remote provinces.
Digi-Flow enables a shared agent network where one trained agent can support multiple institutions and provide a range of services to customers who are usually outside branch-based service models.
Provides banking services through field-based access points serving informal markets, urban settlements and remote provinces.
Allows a single agent to support multiple financial institutions and offer customers a broader service mix in one place.
Combines service access, agent mobilisation and customer education to improve trust, uptake and responsible use of digital finance.
The specific service mix can be configured with participating institutions and partners.
Digi-Flow is relevant for banks, microbanks, fintechs, insurers, superannuation providers, utilities, payment service providers, development partners and community-facing organisations.
Extend reach, improve agent visibility and support customer acquisition.
Enable financial inclusion, resilience and local economic participation.
Use shared agent points for payments, contributions and customer support.
Access services closer to where they live, trade and operate.
Start with the market gap, target users, service mix and delivery partners. DigiMation can help design a practical model for implementation.
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Inclusive banking and financial inclusion delivery.
Guarantee systems, strategy and institutional strengthening.
Development cooperation and programme support.
Development finance and regional development programming.
